To cancel your account, go to ‘My Profile’ (click on your name at the top of the page) ➝ open ‘Subscription’ tab ➝ click ‘Change Plan’

➝ click ‘Cancel Your Account’ link

➝ click ‘Yes, please cancel my account’ or ‘Help me solve a problem’, to request improvements or bug fixes.

After the account cancellation zistemo will give you some time to save the common and important data related to your company. You will receive an email notification where you’ll see the exact day until your account will be still active.

You’ll see the overview what will be reseted

For the attendance time following data will be permanently deleted:
– all attendance time records
– all vacations (draft, planned and approved)
– all leaves and absences
– all user assignments to attendance time templates
Additionally, you can delete all attendance time templates. If you delete all templates, all users will be assigned after it to one default template.

For project tracking following data will be permanently deleted:
– project timesheets
– all projects
– all invoices, estimates and retainers
– all payments
– all expenses and mileages
– all bank accounts and transactions
– all currency exchange rates

Please note that the following data cannot be deleted by reseting your account:
– currencies
– items/tasks
– users
– stationary templates
– text templates
– all preferences

Confirm resetting by entering “RESET” to the input field and click “Permanently reset”:

Go to “Settings” -> “Reset Data” -> “Delete Database” button.

Note: You can delete your zistemo account this way if you’re still on the free trial plan:

2. For all the Paid Plans

Note: For all the paid accounts you need to Cancel Your Subscription first to be able to Delete your account.

Go to: My profile -> Subscription -> Change plan:

then scroll down to the bottom of the page and click ‘Cancel Your Account’:

Once your account is canceled (your subscription was canceled or got expired) you’ll see this page, scroll down to the bottom again and click Delete Account:

After clicking ‘Delete your account’, type “DELETE” in the input field and click “Permanently delete” like here:

Now your account and all its data are permanently deleted from the zistemo database (with no way to restore it).

Note: The subscription can be canceled and the account can be deleted by the Account Owner only, the zistemo team has no ability to do it by your request.

If you want to delete all your trail account and data please following this procedure:

1. Go to my profile/subscription change plan and cancel your “subscription”

2. After you cancelled the subscription you can delete your account