email – Zistemo Knowledge Base https://zistemo.com/knowledge-base Zistemo is the smartest app for instant time and expense tracking. Boost productivity and save time with zistemo. Fri, 17 Mar 2023 13:43:51 +0000 en-US hourly 1 https://wordpress.org/?v=6.0.2 My Profile https://zistemo.com/knowledge-base/content/profile-data/ Thu, 16 Jul 2015 10:05:50 +0000 https://moneypenny.me/knowledge-base/?post_type=ht_kb&p=63 Where can I update my profile and contacts data?
Log Hours on the Quick Toolbox
E-mail preferences set up

Where can I update my profile and contacts data?

You can enter and update your profile details by simply clicking on your name above the page header.

Contact Details – You can make changes to your Name, Email, Phone, Mileage Rate, Position and a Project Hours limit (if you don’t see any of those functions then you are probably not an Account owner or an Admin)

Profile Settings – you can change the Language, Billing Rate and Staff Cost, Change your Avatar, Get connected with Slack, Update Password, Set up your Quicktoolbox preferences, set up the Default e-mail, more details on those please read here

As to the language changes, the system notifications we will show in the User’s language, but if its a notification that in the same time can receive a few users (as an example, the request to approve vacation, this notification can receive the admin and the department leader) then the text will be in the company’s language.

You can also set up your Address on this page, Enable Two Factor Authentication and Calendar Subscription.

Log Hours on the Quick Toolbox

In ‘My Profile’ you can also set the behavior for the ‘Log Hours’ button of Quick Toolbox.

Here you can see three parameters:

1. Open the timer
If you choose it, ‘Log Hours’ will get you to the Timer widget:


2. Open the weekly view
If you opt for this one, ‘Log Hours’ will land you on the Time Tracking page, ‘Week’ tab:


3. Open the monthly view
Pick this and ‘Log Hours’ will send you to the ‘Month’ tab of the Time Tracking page:

Below the Toolbox options you can see the e-mail preferences set up:

 

This is related to Invoices, Estimates, or any other sent documentation if a member has the rights to send them out. If you don’t see this in your profile then you don’t have this permission.

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Email Notifications Set Up https://zistemo.com/knowledge-base/content/email-notifications-from-zistemo-me/ Fri, 17 Jul 2015 08:33:58 +0000 https://moneypenny.me/knowledge-base/?post_type=ht_kb&p=131 Types of system notification by e-mail

There are five types of notifications:

  • Weekly Summary – every Monday at 9:00 am (in your time zone) you can choose to receive an email summarizing the week’s changes to your account.
  • Payment Received – each time when your clients pay an invoice, you will receive an email notification.
  • Payment Reminder – when either yourself or your staff members send a payment reminder to a client, you will receive an email notification.
  • Invoice Sent – when either yourself or your staff members send an invoice to a client you will receive an email notification.
  • Draft sent – when the draft invoice will be sent you will receive an email notification.

System notifications customization

You can customize the system email notifications and choose to receive or not each kind of notification.
To change these settings go to Settings ➝ Emails ➝ check or uncheck boxes and click ‘Save Changes’

Please note that these Emails will be send to all admins roles incl. account owner.

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Send Emails From Your Server (SMTP) https://zistemo.com/knowledge-base/content/send-emails-from-your-server-smtp/ Fri, 17 Mar 2023 13:19:50 +0000 https://zistemo.com/knowledge-base/?post_type=ht_kb&p=10482 To set up that emails will be send from your outgoing server using SMTP go on your company profile to Settings/Company Profile/Email Delivery and select “Send emails from your outgoing email server (SMTP)”.

When sending emails with SMTP you can’t see on zistemo if an email was successfully delivered.

Add the required information as email address, host, user name, password, port and encryption. You should find these informations at your email provider. Once the set up was successfully you can send a test letter.

After saving, all emails will be send from the email address you set up on the email delivery setting but your client will see a reply-to field which can be selected when sending the email.

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