To cancel your account, go to ‘My Profile’ (click on your name at the top of the page) ➝ open ‘Subscription’ tab ➝ click ‘Change Plan’

➝ click ‘Cancel Your Account’ link

➝ click ‘Yes, please cancel my account’ or ‘Help me solve a problem’, to request improvements or bug fixes.

After the account cancellation zistemo will give you some time to save the common and important data related to your company. You will receive an email notification where you’ll see the exact day until your account will be still active.

Go to “Settings” -> “Reset Data” -> “Delete Database” button.

Note: You can delete your zistemo account this way if you’re still on the free trial plan:

2. For all the Paid Plans

Note: For all the paid accounts you need to Cancel Your Subscription first to be able to Delete your account.

Go to: My profile -> Subscription -> Change plan:

then scroll down to the bottom of the page and click ‘Cancel Your Account’:

Once your account is canceled (your subscription was canceled or got expired) you’ll see this page, scroll down to the bottom again and click Delete Account:

After clicking ‘Delete your account’, type “DELETE” in the input field and click “Permanently delete” like here:

Now your account and all its data are permanently deleted from the zistemo database (with no way to restore it).

Note: The subscription can be canceled and the account can be deleted by the Account Owner only, the zistemo team has no ability to do it by your request.