credit memo – Zistemo Knowledge Base https://zistemo.com/knowledge-base Zistemo is the smartest app for instant time and expense tracking. Boost productivity and save time with zistemo. Fri, 09 Aug 2019 08:47:24 +0000 en-US hourly 1 https://wordpress.org/?v=6.0.2 Credit Memo/Cancel Invoice https://zistemo.com/knowledge-base/content/credit-memo/ Wed, 12 Oct 2016 12:21:31 +0000 https://moneypenny.me/knowledge-base/?post_type=ht_kb&p=1348 Credit Memo via cancellation of an invoice
Credit Memo via negative amount of an invoice

Credit Memo via cancellation of an invoice

In case you’ve sent an invoice, but the client doesn’t like the product or wants a refund, zistemo helps you cancel the invoice and send a “Credit Memo” (also known as a “credit note”).

To cancel the invoice, simply go to the Invoices List (Sales -> Invoices), choose the related invoice and click “Cancel invoice” in the row end menu, as you can see below:

credit-memo1
After clicking “Cancel invoice” – this invoice’s status will be changed to “Void” and a credit note will be created (invoice with the status “canceled”). The credit memo will have the current date – on the day you create the credit memo – on it.

credit-memo2
To send a credit note to your client, open a preview of the canceled invoice and click the “Send” icon.credit-memo

Very important:
1. You cannot cancel:
– Drafted invoices (because they haven’t been sent to your client yet) and
– Voided invoices (invalid invoices).
2. You can cancel invoices with statuses: “Activated”, “Viewed”, “Disputed”, “Overdue”, “Partial”, “Paid”.
Keep in mind: if your invoice is already paid or partially paid, its’ payment will become red in the payments list.

credit-memo3As this payment still affects your reports, you might want/need to delete it or make a refund.

credit-memo4

Credit Memo via negative amount of an invoice

If you would like to correct an invoice amount but don’t want to cancel an invoice, you can create a credit memo also antoher way.

To do this, simply create an invoice with a negative amount and save it.

Correct an invoice

 

]]> Credit Memo for expenses https://zistemo.com/knowledge-base/content/credit-memo-for-expenses/ Wed, 13 Mar 2019 11:23:17 +0000 https://zistemo.com/knowledge-base/?post_type=ht_kb&p=6687 In case your vendor gives you some kind of discounts after you paid the expense you received zistemo helps you to handle credit memos on expenses. If your expense is not paid yet you should delete the expense and create a new one with the correct amount.

First, you should go to Banking/your bank account/Unexplained Transactions and select a positive amount which you want to declare as a credit memo. Click on the right hand side on the drop down and then on Credit memo for expense.

After that you can fill out all the informations for the credit memo. Please note that when you care selecting an expense that you can select paid expenses only.

You can see the credit memo on the expense calculated within the totals and also which item has a credit memo.

If you are using DATEV-Exports for your tax consultant you do not need to be worry. We book everything as it should be within our backend.

]]>